Billing and Collections

Hidden costs are draining your practice. Here’s where they are — and how to take control.

One in eight portal users over 50 report being billed for messaging their doctors, with Medicaid and private plans charging at similar rates.

Meeting modern patient expectations is key to success

Creative financing gets physicians out of the collections business and back into the care business.

A significant opportunity for cost savings lies within administrative tasks, which often become burdensome and time-consuming.

West Health and Gallup survey highlights growing concerns over medical debt across income and demographic groups.

Industry analyst outlines how Medicare made a noteworthy inclusion in its 2025 rule.

Inexperienced physicians who take longer to answer patient inquiries are better compensated than medical experts who are able to help right away.

After running on a platform of bringing economic relief, President Trump must strengthen, not dismantle, existing programs.

RAND study found hospitals have increased how frequently they say patients need the highest level of care

Study shows that health savings and flexible spending accounts may be driving up insurance premiums

Ignoring low-dollar claims and hoping they work out is not the answer. Instead, consider finding a partner that specializes in that collection, because those little claims add up.

Doctors, if you work with a rural hospital, here is a gameplan to embrace change or risk becoming unsustainable.

Expert advice for turning your back office staff into billing and collections all-stars.

Here are 10 methods to ensure your practice collects from patients with high-deductible health plans.

Many providers aren’t offering the online payment options patients increasingly prefer

A hands-on approach may be better for physicians to manage claims.

Investigation will focus on possible HIPAA violations

There are several technologies on the market today that are designed to prevent problematic claims from ever being submitted in the first place.

AMA examines how dominating metro areas has effects on patients and physicians.

Transparency and accessibility are keys to avoiding surprise charges and ensuring patient satisfaction

U.S. Department of Justice, health insurer announce agreement, five-year corporate integrity agreement.

Benefits include streamlined workflows, faster payer approvals, fewer claims denials

Survey also reveals preference for online payment options

Lower patient volume and challenges collecting payments can push practices to the brink

Assume a 50% collection rate times the average amount collected per year, per specialty.

Report examines claims submitted by primary care doctors, specialists, and APPs. How do the numbers add up?

Physicians could get paid more, sooner, when they make it easy for patients to pay their bills online.

It’s important to understand current challenges that physician practices are facing with patient collections.

HHS roadmap says some flexibilities won’t be affected, but AAFP wants assurances in policies to avoid disruptions for doctors, patients.